Your passport is the practical key that allows you to cross borders and explore new destinations, and it’s easier than ever with the Polis Project for Italians.

In recent years, applying for a passport has become far more accessible, even if you live outside major cities. Thanks to the continued rollout of the Polis Project, many people in Italian municipalities can now start their application closer to home.

This shift reduces distance, time, and complexity, making international travel feel more achievable for a wider number of citizens.

The Polis Project today

The Polis Project is an ongoing national programme designed to bring public services closer to you, especially in areas where access has traditionally been limited.

What began as a pilot for smaller towns has gradually expanded. Passport services are now available in a growing number of enabled post offices, depending on local activation rather than population size alone.

These post offices act as local access points for public administration services, offering a more streamlined and local alternative to visiting a police headquarters in person.

Applying for a passport through enabled post offices

If your local post office is enabled under the Polis Project, you can begin your passport application directly there.

At the counter, trained staff guide you through the process, collect your personal details, and handle the secure transmission of your application to the competent police office.

Biometric data, such as fingerprints and photographs, are collected on site, allowing the application to be completed in one place rather than across multiple offices.

Eligibility and important limitations

While access has expanded, the service is not available in every case.

Eligibility depends on personal circumstances and administrative status, and some applicants may still need to follow traditional procedures through police offices.

Before visiting the post office, it is always advisable to check whether your situation is covered by the Polis service in your area.

Receiving your passport

Once the application has been processed, you may be offered the option to receive your passport directly at home.

This reduces the need for follow-up visits and makes the overall experience simpler, especially for those with limited time or mobility.

Delivery options can vary depending on local availability and individual circumstances.

Support for urgent travel needs

For people who need to travel within a short timeframe for documented reasons such as health, study, work, or personal commitments, priority appointment channels are available.

These cases are assessed individually and allow applications to be handled more quickly when justified.

This system improves flexibility while maintaining necessary checks and safeguards.

Why this change to passport applications matters

Local access to passport services makes a real difference to daily life. It reduces travel time, eases pressure on city offices, and offers more balanced access to public services across the country.

For many people, fewer administrative barriers mean greater confidence when planning trips abroad, whether for leisure, education, or professional reasons.

In a connected world, simplifying access to essential documents supports mobility, opportunity, and a more inclusive approach to travel.